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Welcome to the Red River Parish Public Schools Technology Helpdesk! Please use your email user name and password to log in.

Note:

  1. No work will be started without submission of a trouble ticket through the help desk system.
  2. To solve a problem in one location, it may be necessary for technology staff to go to other locations on campus, such as server and wiring closets.
  3. The district technology department does not supply consumables such as: printer paper, ink or toner cartridges, mice, or keyboards.
  4. Due to the limited size of the district technology staff, all requests should first be made school-level staff (i.e. - computer lab instructors). This is especially true for requests of individual classrooms.
  5. The school needs to issue a Purchase Order Number for any requests that will require parts to fix it.
  6. If applicable, users must provide user names and/or passwords before work can be performed on a computer.